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815.501.3810 |
Jon Frost
470 W Mahogany Ct #503 |
Objective
A position that allows me to incorporate my technical, learning, creative, and administrative skills in the IT field.
Education
Bachelors of Science in Operations and
Information Management, May 2006
Northern Illinois University, DeKalb, IL
Skills
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Experience
Client Delivery Analyst, Acxiom Corp., Downers Grove, IL, January 2008-Present
Employing SQL Server and Oracle skills to create system solutions and provide data analysis
Quality control of day to day system loads and operation in Insight for Hyundai
System troubleshooting, error analysis, and system fixes
Executing scheduled or ad-hoc campaigns, data extracts, and data validation
Automation of daily checks and scheduled campaigns via shell scripting
Designing, testing, and auditing system changes
Client Delivery Analyst, Acxiom Corp., Downers Grove, IL, June 2006-December 2007
Executed processes to validate and purify information (mostly name & address) and verified that each process ran correctly
QAP for processing and SOx compliance
Process change verification
Day to day execution and problem solving for processing
Transitioning work to a Global Delivery Network
System design and testing experience
Home Business Owner, Multimedia-X, 2003-2006
Install software, hardware, and cosmetic modifications to the Xbox console
Home theater consultation and installation
Freelance technology consulting
Conference Services Associate, Arthur Andersen LLP, St. Charles, IL, 2001-2005
Managed and assisted teams of 2-10 temporary employees in setting up offices, classrooms, and auditoriums across the whole Q Center campus
Set up rooms to fit a classroom size and design
Set up and serviced computers, projectors, microphones, and other hardware
Assisted teachers with any technology/supply needs
Started full time temporary employee during the summer (40-60 hours a week), worked part time during school
Promoted from temporary at Frank’s Temps to full time Arthur Andersen employee
Warehouse Worker, Electronic Innovations, West Chicago, IL, Winter 2002-2003
Built a warehouse shelving system
Counted and placed inventory
Received pallets and placed them throughout the warehouse, eventually sorting each one out
Helped set up the EBay sales portion of the store and wrote simple sales web pages
Assisted in refurbishing laptops and other electronics
IT Staff, Heartland Blood Centers, Aurora, IL, 2002
Upgraded hardware and software
Helped to rewire and upgrade some of the network and manage user privileges (with active directory)
Assisted in setting up/testing a new automatic calling system
Validated completed work for regulatory organizations
Awards and Activities
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